LOCAL & ADELAIDE DELIVERY.

Most local deliveries will be dispatched via a courier service.

You will receive a confirmation email and notification when your order has been dispatched, and another when delivered.

We cannot deliver to PO Boxes, please ensure a street address is provided.

REGIONAL SA & INTERSTATE DELIVERY.

All regional and interstate orders are sent via an express, trackable post service.

You will receive a confirmation email and tracking number once your order has been dispatched.

You can track your parcel at www.auspost.com.

Express shipping within Australia (1-3 business days) $9.95 or free express shipping for orders over $75.

Once parcels are dispatched, they are the property of Australia Post.

Subtext will not be held responsible for lost or damaged goods in transit.

We cannot deliver to PO Boxes, please ensure a street address is provided.

Subtext uses PayPal.

PayPal is a secure and protected terminal for online payments.

You do not need to have a PayPal account to place an order.

All prices are inclusive of GST.

We do not offer refunds on change of mind.

We do our best to ensure your product is in perfect condition before it leaves us on its way to you.

On the rare chance that something is wrong with your order, please contact us ASAP.

If an item is deemed faulty, we will organise either an exchange, store credit or refund.

Personalisation is limited to 12 characters per cushion and will be printed in uppercase only.

Positioning of letter is as appears on site.

Letters, numbers and symbols available.

Font colour available as appears on site.

Subtext is not held accountable for any incorrect personalisation entered at the time of order.

We cannot offer returns or exchanges on personalised items for change of mind.

Only valid on faulty items.

Our Privacy Policy can be viewed here.

Our Terms & Conditions can be viewed here.